Let us meet each of your needs, because at VerbatUm, U are Understood!

A Trusted Partner

With decades of experience in the Medical Interpretation field, we bring a wealth of expertise not only from the interpreter’s perspective but also from the administrative side of the LSP industry. We’ve developed a comprehensive understanding of the operational complexities that drive success.

Our extensive background includes years of managing and refining key functions such as Education and Training, Quality Assurance, Compliance, and Recruiting. We’ve designed and implemented robust training programs, built scalable quality control systems to ensure consistent service delivery, and led compliance initiatives to meet and exceed industry standards. Additionally, we’ve streamlined recruiting processes to attract and retain top-tier interpreters, as well as developed efficient administrative workflows to support overall performance.

What truly sets us apart is our direct experience working with Hospitals, LSP’s, and Vendors/BPOs, ensuring their satisfaction and aligning our solutions with their unique needs. We understand the demands of these partnerships and have a proven track record of delivering results that enhance service quality, improve interpreter management systems, and build long-term trust. Our holistic approach allows us to tailor strategies that drive success for all stakeholders, whether you’re focused on operational efficiency, compliance, or client satisfaction.

Learn More About our Services

  • We offer our partners a comprehensive suite of Education and Training solutions tailored to meet industry needs. Our offerings include robust Compliance courses, such as HIPAA and FWA, as well as specialized Medical Interpreter training in areas such as Medical Terminology, Note-taking, and Interpreter Best Practices. From foundational 60-hour courses to advanced 80- and 120-hour programs, we provide the tools your interpreters need to excel—ensuring both quality and compliance across your organization.

  • Our Quality Assurance offerings are designed to help LSPs, Vendors, and BPO’s maintain the highest standards of service excellence. We provide customized QA assessments to evaluate interpreter performance, including call reviews, scenario-based evaluations, and proficiency testing. Our services ensure interpreters meet industry expectations for accuracy, professionalism, and adherence to best practices. With detailed reporting and actionable feedback, we support continuous improvement, helping you deliver exceptional quality to your clients every time.

  • Our community is at the heart of everything we do, and it plays a vital role in our recruiting offerings. With deep connections to a diverse network of interpreters, built through years of trust and collaboration, we have access to a rich talent pool of professionals ready to meet your needs. Whether you’re looking for seasoned interpreters or emerging talent, we specialize in identifying and recruiting the right individuals who align with your standards and values. By fostering a strong sense of community and engagement, we not only attract top-tier interpreters but also ensure their long-term success and satisfaction within your organization.

  • Our consultancy services are designed to empower LSPs, Vendors, and BPOs with tailored strategies and expert guidance. Drawing on decades of industry experience, we provide actionable insights in areas such as Education and Training, Compliance, Quality Assurance, Recruiting, and interpreter management. Whether you’re seeking to optimize operations, enhance training programs, or implement effective compliance protocols, our consultancy offerings are customized to address your unique challenges. Partner with us to gain the knowledge, tools, and support needed to achieve your goals and elevate your organization.

Contact us.

It all begins with a vision. And in this rapidly changing environment, we’re here to help you elevate Quality, Interpreter Development, Compliance standards, and Recruitment—while also providing you with top-tier interpreters!

Our innovative model ensures that you’ll have more resources to pay interpreters better wages, creating a win-win situation: happier interpreters, satisfied clients, and sustainable growth for your company.

Whether you’re looking to enhance training and compliance, streamline operations, recruit top talent, or ensure consistent quality, our services are designed to transform your vision into success!